After 18 challenging months due to the pandemic, patients are finally feeling safe returning for care, practice’s schedules are fuller, and (what’s even better) incomes are ascending. But the healthcare world we left back in 2020 is no longer the same we came back to this 2021. Technologies, digital communication, and patient behavior (as a consumer) are now taking the lead in decision-making when it comes to choosing medical providers. Today’s patients have higher expectatio